Privacy Policy
This Privacy Policy explains how Estihwaz (“we,” “us,” “our”) collects, uses, stores, and protects personal data when you access our website, submit any form, or use our services.
By using the website or submitting any Buy a Business or Sell a Business request, you expressly consent to the collection and processing of your personal data in accordance with this Privacy Policy.
1. Applicable Law
This Privacy Policy is governed by and complies with the data protection and privacy laws of the United Arab Emirates, as applicable in the Emirate of Dubai.
2. Information We Collect
We may collect and process the following information:
● Personal information (name, email address, phone number, nationality)
● Identification documents (passport, ID – where provided)
● Business and ownership information
● Commercial documents (CR, trade license, lease agreement, tax card, computer card)
● Financial information and financial statements (if provided)
● Uploaded images, files, and documents
● Technical data (IP address, browser type, device, timestamps)
● Communications and correspondence
Providing information does not create any obligation on Estihwaz unless confirmed in writing.
3. Purpose of Data Collection
We collect and use personal data for the following purposes:
● Business brokerage and transaction facilitation
● Buyer–seller matching
● Preparation of commercial and legal documentation
● Legal and regulatory compliance
● Communication and follow-up
● Internal records and service improvement
Estihwaz does not sell personal data to third parties.
4. Legal Basis for Processing
We process personal data based on:
● User consent
● Performance of brokerage services
● Compliance with legal or regulatory obligations
● Legitimate business interests
5. Data Sharing & Disclosure
Personal data may be shared only when necessary with:
● Qualified buyers or sellers
● Legal, financial, or professional advisors
● Regulatory or governmental authorities (if required by law)
● Service providers supporting our operations
All data sharing is limited to what is necessary and appropriate.
6. Confidentiality Disclaimer
While Estihwaz applies reasonable measures to protect confidentiality:
● Absolute confidentiality cannot be guaranteed
● Estihwaz is not responsible for unauthorized access beyond reasonable control
● Once data is shared with authorized third parties, Estihwaz is not responsible for their independent actions
7. Data Storage & Security
We apply reasonable administrative, technical, and organizational safeguards to protect personal data.
However, no system is completely secure, and absolute protection cannot be guaranteed.
8. Data Retention
Personal data is retained only for as long as necessary to:
● Fulfill business and brokerage purposes
● Comply with legal and regulatory requirements
● Resolve disputes and enforce agreements
9. User Rights
Subject to UAE law, you may request:
● Access to your personal data
● Correction of inaccurate information
● Deletion of data where legally permitted
Requests may be refused where retention is required by law or legitimate business needs.
10. Cookies & Tracking
Our website may use cookies or similar technologies to improve functionality and user experience.
By using the website, you consent to the use of cookies unless disabled in your browser settings.
11. International Data Transfers
Personal data may be processed or stored outside the UAE where operationally required, provided reasonable safeguards are in place.
12. Limitation of Liability
To the maximum extent permitted by UAE law:
● Estihwaz is not liable for indirect, incidental, or consequential damages
● Estihwaz is not responsible for data breaches beyond reasonable control
13. Policy Updates
Estihwaz reserves the right to update this Privacy Policy at any time.
Continued use of the website constitutes acceptance of any changes.
14. Consent & Acceptance
By using our website or submitting any form, you confirm that:
● You have read and understood this Privacy Policy
● You consent to the collection and processing of your personal data
15. Contact
For privacy-related inquiries, please contact Estihwaz through official communication channels.